General Assistant

General Assistant Job Description (April 2024)

£11.50ph

20 hours+ per week

Overview: The role of the General Assistant at EarthSpirit is to liaise with all the departments and assist where needed to the best of your abilities as requested. A General Assistant will usually work consistently across two or more departments: Kitchen, House, Site, Office. 

Effective and positive teamwork is expected at all times. Liaising with managers and fitting in with different team dynamics is an important skill required for this role. 

Line manager:  You will be assigned a line manager who will be the first person you will refer to for all rota queries, holiday approval, complaints, etc. Your line manager may then refer you to other managers as appropriate.   

Your line manager will be assigned to you by the General Manager and may change from time to time depending on which departments the General Assistant may be most of often working towards.  

Hours of work: You will be offered the equivalent of at least 20 hours work each week (calculated monthly) which often include weekend shifts. These will differ according to the needs of the business. These will be offered at least a week in advance and you agree to make best efforts to accept to work these hours. Once accepted these become your hours of work. These hours may be changed by agreement and any work offered and carried out in addition to these 20 hours will be by agreement.  

Duties of the role:  The following lists of duties and tasks are not exhaustive and include any reasonable tasks requested of you during work hours. 

House: 

  • General room cleaning and preparing
  • Laundry
  • Cleaning group areas
  • Setting up group areas / moving furniture
  • Compost loos
  • Noting general maintenance issues around the site
  • Room checks
  • Occasional computer work / emails etc.
  • Ensuring EarthSpirit paperwork is filed and up to date
  • Kitchen laundry
  • Occasional off-site laundry
  • Occasional direction of cleaning team
  • Cleaning/tidying of outdoor areas

 Required qualifications & experience: 

  • None, although some housekeeping experience is preferred.
  • Simple computer skills including Excel, Word, Emailing

 Kitchen: 

  • Preparing food to be cooked: chopping, cutting, washing, etc to the highest standard and with reasonable pace.
  • Preparing raw and cooked foods for presentation
  • Cleaning and washing down the kitchen and tables
  • Labelling food and storing food as directed.
  • Adhering to the relevant health and safety protocols of the kitchen and laws
  • Occasionally you may need to deal with enquiries from groups dining or refer to your manager where needed.   
  • Replenishing self-catered food and drinks for groups
  • Ensuring the smooth running of the kitchen and fulfilling ad hoc tasks as allocated by the kitchen manager or assistant manager.
  • Helping with recycling and composting

 Required qualifications & experience: 

Food Hygiene – Level 2 

Site: 

  • As directed by the Site Manager dependent upon your skills and abilities
  • May include simple tasks such as grass cutting, clearing park areas, sweeping, assisting with moving furniture/materials, sanding, general checks, compost and recycling management

 Required qualifications & experience: None required. 

Office: 

  • May be asked by the office manager to assist with simple computer-based tasks, sorting files, or clearing tasks.

Required qualifications & experience: Basic computer skills. 

Where there may be competing requests made of you, you should be able to confidently raise these with your line manager who will prioritise them or, if unavailable, the general manager will.